Just as e-commerce trends change over time, so do customers’ expectations. Meeting them should be a priority of any online business looking to build customer loyalty. So, what exactly do online shoppers expect in 2023 and what are the best strategies to manage customer expectations? Customer expectations in 2023 In a DHL survey, only 38% …
So, you’ve decided 2023 is the year you’re finally going to turn that business idea you’ve had for a while into a reality. Great! But before you rush in, know that starting a small business takes a lot of preparation. We’ve collated 10 key considerations that will put you on the best path to success. …
10 Things To Consider Before Starting a Business Read More »
This year’s Earth Day is just around the corner – Saturday 22nd April. It’s the perfect opportunity for your business to demonstrate its eco credentials to customers – and save money along the way! Read on as we explore how you can celebrate Earth Day at work. What is Earth Day? Earth Day is …
Earth Day 2023 – How Your Business Can Get Involved Read More »
Did you know that 67% of consumers will check an online retailer’s return policy before committing to a purchase?1 Having a clear and simple return and refund policy in place is essential for your business to attract and retain customers. Read on as we guide you through how to write a small business return policy. …
How To Write A Small Business Return Policy (With Free Return Policy Template) Read More »
M-commerce is booming. In 2021, 72.9% of all retail e-commerce was generated via m-commerce1. So, whatever your business is, if you’re looking for new customers, chances are you’ll find them through their smartphones. Read on as we dive into exactly what mobile commerce is, and how you can optimize your website for the small screen. …
Ask yourself what sustains you and your business – beyond its bottom line. When you do, you’ll be surprised to find deep meaning in your business and the impact it has on the world. My name is Emily O’Brien. I’m the founder of Comeback Snacks — a popcorn company I started while inside a Canadian …
Is globalization on the way out? Some recent predictions have said so. But against a backdrop of global volatility – from the war in Ukraine to sharply rising food and energy prices – it’s more important than ever to base predictions, and business decisions, on facts. And that’s what the latest, ninth edition of the …
We’re celebrating Women’s History Month by exploring how e-commerce creates more opportunities for women to excel. Read on for the true meaning of girl power in business. According to research by Nielsen, women will own 75% of global discretionary spend by 20282. But what about their role in the business side of the …
The Female Entrepreneurs Making Their Mark in E-commerce Read More »
Running an e-commerce business? Then now is the time to fill your 2023 diary with the year’s key sales dates. Being prepared will ensure your inventory, sales and marketing strategies are all in order so that your business can maximize every opportunity. We’ve also rounded up the best expos and conferences you can attend to …
Trading 2023 – Key Dates For The E-Commerce Diary Read More »
How DHL is supporting Wayne Simmonds and UNINTERRUPTED Canada this Black History Month on the Crave premiere of Black Ice, a new documentary film that delivers inspiration, on and off the ice, for black Canadian hockey players. Hockey is for everyone As we deliver packages to and from Canada — from communities across the country …
Black Ice: looking at hockey’s history — and future Read More »
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